The room had a great layout and was super spacious. The complimentary breakfast had plenty of tasty options. I loved the guest laundry services, and the pool looked inviting!

Felt like a true getaway, no reason to complain.

The overall experience was largely positive, with comfortable and clean rooms and friendly staff, although the check-in service left much to be desired and the pool was broken for part of the stay. Breakfast was decent, but there were minor issues with room maintenance. I'd consider returning.

Clean room but staff wasn't helpful when we needed breakfast refills.

kind staff made a tough night easier with thoughtful gestures

super friendly staff met our every need

I stayed here while visiting family and was pleased with the clean, comfortable room. Although some furnishings showed signs of age and I faced a minor issue with breakfast availability, the overall atmosphere felt welcoming. The staff did their best to accommodate guests, making my stay enjoyable.

Clean room, quick check-out, but weak shower pressure on the fourth floor.

The room was clean and comfortable. The bathroom had nice toiletries that added a touch of luxury.

The room felt cramped for a family.

I had the pleasure of interacting with the staff, especially a girl named Jillian, who went above and beyond to help me and my son. Not only did she bring us extra pillows for my son to sleep comfortably, but she also provided brand new soap and shampoo when I forgot my body wash.

The stay wasn’t inexpensive, but still acceptable for the service provided.

Totally recommend for a transient stop

Clean room, comfortable bedding, with a fantastic breakfast selection including vegetarian omelette options that made my stay very enjoyable, along with convenient free parking and easy access to Robbins Metra Station for city exploration.

I had a wonderful stay at Holiday Inn Express Crestwood. The spacious guest room was beautifully decorated, bright, and welcoming, providing easy access for seniors like myself, making the stay feel comfortable and relaxing.

Room cleanliness could be improved for better comfort.

The room was super clean and comfy, just what you need for a family stay. The space was a delight, giving us room to breathe and enjoy together. No drama, just good vibes!

But sweetie, the shower tried to dribble out warm water—who needs a cold shower after a long day? And I swear, those pillows were less supportive than my ex!

The staff was really friendly, just goes to show they know how to make you feel welcome. The room was comfortable and clean, perfect for my needs after a long day doing, well, you know, family stuff.

It wasn’t exactly cheap, but at least it was acceptable for what we got.

Overall, the hotel had a great location and the staff was genuinely friendly. However, the rooms could use a thorough cleaning, and some amenities were showing their age. Breakfast was decent, but the coffee creamer was empty. The experience was okay, but attention to details could improve it.

I loved the spacious room with a cozy feel, and the breakfast spread was tasty and convenient. The kids really enjoyed the indoor pool and the game area, making it a fun stay for the whole family. Just a heads-up, parking can get a bit crowded at peak times, but it didn't ruin our vibe! 😊

The room was squeaky clean and super comfy, just what I needed. I loved the spacious layout, made me feel posh!

But waiting for lukewarm showers on the fourth floor was like playing a game of 'Will It Get Hot? ' Spoiler, it didn't!